Public-administration complaint information
Commissioner for Health: public-service complaints
The Commissioner for Health investigates complaints about maladministration by public health authorities or entities. The Ombudsman’s service is independent and does not charge a fee.
- Provider
- Office of the Ombudsman
- Eligibility
- Scope and admissibility rules apply. This is distinct from obtaining urgent care, a clinical second opinion or deciding a treatment plan.
- Application
- Use the official Complaint Checker or contact the office to discuss whether it can help.
- Documents
- Keep the complaint made to the organisation, its response and a dated account of unresolved concerns.
- Cost
- The official portal states that its services are free.
- Referral
- The Complaint Checker asks whether you first complained to the organisation and completed its complaints process.
- Funding
- No funding or service allocation is guaranteed by this directory.
- Contact
- Use the official service page.
- Verified
- 2026-10-29
- Review
- 2027-01-29
- Notes
- Ask the office about applicable limits and next steps. This listing does not promise investigation or a particular outcome; clinical care and time-sensitive decisions need their usual professional routes.
Sources and further information
Official source and application information ↗